Customer Testimonials
Sean (the sales manager) and Tira, my sales consultant, did an excellent job at showing me everything that the new 23 frontier pro 4x was capable of and showed me even more on the test drive. Very professional and made the experience fun! Best part was i wasn’t here all day only about an hour and a half, finance and all! I would highly recommend anyone that is looking for a new vehicle to come in and work with Tira and Sean Newman. Thanks for helping me get my truck!
I bought a brand new 2023 Nissan Rouge Platinum from dealer James G and the experience was easy and fun! My husband also bought a brand new vehicle at the same time and his experience was great too! We recommend James and Olympia Nissan to everyone we know looking to buy a vehicle.
Excellent service, friendly staff, professional. Hailey was extremely friendly and helpful answering all my questions. I will definitely return
After many service visits to Oly Nissan, I am happy to give them a ten out of ten rating.
Fantastic first car buying experience! This was my first car purchase and first purchase of something of my own and it went beautifully! Jordan Inglin, made the experience phenomenal. He is very personable, knowledge and truly gives an excellent experience and service. The thing I’m most excited about, is because I had such a great experience here, I will make sure this dealership continues to get my service years to come.
Service person was helpful, vehicle was done sooner than predicted, most of my questions were answered.
Dan McClain has become a friend due to his caring and non- pressured selling. I can call him anytime and get answers to my questions. The rest of the staff are also very friendly, yet professional. I always feel very comfortable and welcomed when I come in.
Service employees are always friendly. My only complaint was it too over an hour for an oil change and tire rotation.
Excellent customer service and value. My service was started on time and done earlier than expected. The special from Nissan was honored and the price was exactly what was quoted.
We are always pleased with the dedication and service provided here. We have purchased and leased multiple cars and trucks over the years and have never had an issue with Olympia Nissan.
This is my second purchase through Olympia Nissan. Based on my prior experiences with Terry Taylor in the finance department I didn't even bother looking for a loan myself. I know the Olympia Nissan team would take good care of me. My sales representative Bill asked the right questions to ensure I got all the options I wanted on my new Nissan Rogue. The Olympia Nissan team greated me warmly and provided excellent customer service. I felt like family. Thank you again for explaining all the new buttons on the dash and how to put the new vehicle in ...
Everyone was so friendly. One of the few lots with actual new cars on the lot. Made sure I knew what my car would do before I left.
From day one of my purchase from Olympia Nissan, have always had outstanding service from the whole team. They have always taken great care of my car and my wallet.
The experience from start to finish was quick and pleasant. All parties we worked with were informative and kind. Didn't try to sell us things we didn't want but made sure we were aware of all the options
Great team at Olympia Nissan, my fiance and I spent Sunday with Jordan Inglin and Terry Taylor purchasing a new vehicle. I am very thankful it was a really easy-going experience. Jordan was great through the whole test driving and documents portion and even showed us how to remove the soft top on it. Terry was quick and extremely helpful with the financing portion - explaining the process and all my questions, he really made the experience feel a lot less stressful.
We had a great experience with this dealership. Loved that it was not hard sale and was easy to talk with Flood and Terry. We really are enjoying the Nissan Rogue. Great purchase so far.
Some initial miscommunication but Sean fixed it! This is my son's first car so we were very excited he found exactly what he wanted and a price he could afford! Thank you to James for the sales help and Mike with finance. We were out of finance in 13 mins! Tha k you again Sean for getting my son into his "new car" today! Btw we literally came in to check on our truck repair and walked out buying a car!
Terry was very helpful with the finances. Bill helped pick out the truck we wanted.we were asked if we needed anything like water or snacks.
Very communicative about issues/recommendations in a timely fashion. I appreciate them addressing new issues without having to schedule a separate appointment
Very professional people and up to date on the vehicle they are selling to us. Even if I did not understand most of the new features on the cars. I will learn slowly.
Excellent service and good experience with James G. And Autumn. Both were professional thoughtful and attentive to our needs and what we were looking for during our visit.
The dealership was great the personnel are very polite and they did an excellent job on my truck
The service was great. We’ll come back very soon for our next service appointment.
Olympic Nissan is a great environment. I had great service everyone was pleasant. The customer service was great and quick.
Really nice, clean dealership. Went in for some warranty work. The gentleman who helped me was friendly and courteous. The work was done quickly, and they also checked all the fluids and washed the car. Convenient location. Very satisfied.
Hailey was extremely helpful and professional in helping us during a difficult time. She was competent, kind, and caring; she is a true credit to this location.
Friendly and helpful , kept me informed. Updated status when car would be complete washed and vacuum nicely.
Friendly customer service, listens to problems and help with resolve issues. Recommends up coming services that will be needed (brake work, fluid changes). Worked with me with scheduling as I came down with covid.
I had to take my 2019 Armada to Olympia Nissan to have a leak checked and it was discovered that there was a TSB concerning the 5.6L V-8. This required an entire engine replacement. I am so grateful for the service department and Bruce Stewart! He was great, made sure we had a loaner vehicle and answered all my questions. I am very appreciative of Jordan Skene who performed the work, everything functions as it should and the engine sounds great! I have nothing but great things to say about their entire department. A huge THANK YOU to everyone!
They did an awesome job! They were very professional and friendly! Very satisfied with the service they provided!
We are very happy to get a chance to buy a car with this dealership because everything went smooth and easy. I will recommend them 100% to my family and friends. Thank you ! Olympia Nissan, You guys are the Best !
Austin McCoy’s customer service is beyond immaculate! He never disappoints! Has been and will be recommending him to everyone.
This was my first service appointment at Olympian Nissan. Austin was very professional, understood what was needed, and arranged a free loaner car while my vehicle was being repaired.My 04 Xterra is running perfectly now and I really appreciate the time and effort involved to repair my car. I highly recommend this dealership and their service department.
Went in on my appointment for Oil change. Service department was kind and helpful, accomadating, and very informative. Their foreman was very knowledgeable in answering my questions on my 2020 Nissan Titan Pro-4x model. Once again a good experience. They offer free water, coffee and a little playroom inside their lobby. Shouts out to their staff as well for being friendly, professional and welcoming. Highly recommend this service department.
Very professional and courteous. Service was completed in a very timely manner and cost less than expected. Much appreciated. Thank you.
Very diligent, helpful and responsive. The part needed was on back order for a significant period of time. The staff understood the impacts of this delay and were able to find and replace the sensor needed.
Very pleased with the service department. Very accommodating. Explained all beforehand and answered my questions.
James Gazori is "The Man"! He and the entire dealership went above and beyond to be sure we were happy with your vehicle. This was, quite simply, the most enjoyable buying experience I have had in recent memory. Several of the other dealership visits I have had in the last six years were horrible at best. I even had a guy at a Tacoma Ford dealership tell me, "Good Luck with that" and walk away when I mentioned what I wanted for my trade. (which I got somewhere else!). Rude! I would not hesitate to recommend ...
Fast service, fixed the problems, cleaned the car inside and out, good price, What more can you want?
Service exceeded my expectations. Every employee I talked to was very helpful, knowledgeable and friendly.
Austin in the service department was very helpful and friendly. He went above and beyond to help us. The general manager, John Brown, was very accommodating and did what needed to be done to resolve the problem and make us repeat customers. Thank you Olympia Nissan we love our new Armada!!!
Good good good good informative good good good good good fair information thanks good goood
Superb customer service. Warm smiles and gentle tone. On time service. Bruce was very helpful. I thought I needed services and he helped me to determine what I really needed and what I did not need.
The service department is thorough, affordable and trustworthy. They have never disappointed in the years they have serviced our vehicles.
Courteous, communication and no extra add on service. I always take my X-Terra to Olympia Nissan and will continue to do so!
Service exceeded our expectations! Our Sevice Advisor (Austin) was really knowledgeable, courteous and personable. Also, he was so patient & understanding w/our scheduling situation and accommodated when needed. Thank you so much!!
Fast service and courteous staff! They also have a great deal on oil changes when you pay for multiple!
Great customer service and very nice workers I love Nissan and would recommend anyone to Nissan thank you for everything you do to help out your customers
James Gazori was me and my husbands car salesman. He did an amazing job and went above and beyond for us. James was not your typical car salesman. He genuinely cared about what was best for us and helped us get a great car. We will definitely be shopping with James again in the future.
Bruce Stewart took the time to listen to my concerns about my vehicle and made sure I was satisfied with the work that was done. He also took the time to get me into a loaner vehicle.
Great service, polite and knowledgeable. Good communication during visit. Always a pleasure having truck serviced here.
Good service, complete, offers additional info for customer follow up or suggested maintenance in the future.
I received fantastic service. The Nissan representative met me outside when I pulled up, during my wait she frequently made sure to update me on my car and outcome of diagnostics. She was very apologetic for my wait time but honestly this was out of her control, it was extremely busy. I received fantastic service and this is just one reason I will continue to go to Olympia Nissan for my car needs and my future transportation. Deborah Armstrong
Everything from the check in to finish was excellent. The gentleman who checked in also shared with me the deal for oil changes and tire rotation was wonderful, he saved me so much money. Sorry I don’t remember his name however he was very professional , friendly and helpful. Please thank him
Great staff. Bruce and Brittany. All good. No alleged transmission leak this time like the last time I was in. I must have looked for transmission oil leaking for over a year before another mechanic told me I had no evidence of transmission leak.
Can’t beat it…perfect experience! Can’t say enough about Bill and Terry the finance guy! They did a great job getting us what we needed and wanted!
I appreciated the efforts the dealership made to inform me of required versus needed repairs. I also liked getting the updates via text message. I liked being able to review recommended or required repairs and state via email whether I was approving or declining.
Very professional staff. Also a lot of fun. Once again they made my buying experience amazing. I would recommend Olympia Nissan to any of my friends
I really enjoyed working with Mark for the purchase of my new vehicle! He attended to all my wants and needs without question! I highly recommend this dealership for their professionalism!
They are great to work with and very helpful I will not got to another dealership they are great very nice and on top of everything
Great service. Recently had an oil service for my Nissan Pathfinder. The whole process was easy and efficient. There was plenty of safety protocols in place
Had my vehicle get service cause of a recall and customer service was very friendly and give me a good detail on my vehicle being inspected.
Heather, Trisha and Terry were absolutely fantastic! They were very accommodating at every level. I bought this vehicle from out of state and they made the transition feel as if I were right there at the dealership. Easy to understand and it was all executed flawlessly. Thank you!
Not much to say, as it all went routinely. But my part had to be brought in so the wait was a little longer because of that. Still, the service was quite good. He was friendly, straightforward, and kept me informed on the status of my repair. Once the part arrived, they were done in no time.
Nice car but wasn’t the original one I picked out online. Be careful if you have a specific car in mind. I do like thecar but it has 10,000 more miles then the one I originally picked out.
Gave me exactly what they recommended and didn’t do anything I said not to do from that list. Vehicle was done in a very timely matter.
It was dope. Thank you. I really don't need to type that much. Haha but it was dope. Thank you. Happy new years. Hahaha lolol. Goodbye
Always great about updating me on the repair being done to my car. Love the service department! Have taken my last two cars here for service.
The staff is always exceptionally professional, well trained, courteous, and timely. This visit was no exception, including in their safe practices related to coronovirus protocols.
Excellent Answered emails efficiently and did not pressure to make a decision did not get repairs but survey made me answer it to finish it
Recall took a long time to get the parts but not the dealerships fault. Service was great. They provided a curiosity vehicle as it took 5 hours and I live over an hour away.
Went in to buy a new car and was nervous due to a bad experience at another dealership. Chet T greeted us by name at the door and was very professional and courteous. He made the buying process so easy and made it a great experience.
Great service...very quick and efficient...safety checklist was explained well. Austin was very helpful and got me in and out in no time at all! Thanks!
The Gentleman that helped me was very nice and even without appointment was in and out in 45 minutes . I felt like this time they got it all right
My husband and Ihaven't bought a car since we were 19 (now 36). I was nervous, but knew exactly what I wanted. Every single employee we were in contact with, from text, phone and in person were amazing! All on the same page, very organized, did not pressure or make us feel like we couldn't get what we wanted. The process was easy! We really appreciate every one of them. What an awesome team! We will always go to them from now on when shopping for a vehicle. Would highly recommend to anyone I know!
Took my car in for an oil change and tire rotation. It was done by appointment only and check In was safe and easy. 45 mins later got a text it was ready. Really good service.
Staff and service excellent without charging extra stuff that you don't need. It's worth driving to their location instead of Tacoma Nissan. They care for all their customers.
Very knowledgeable staff. Service was performed without any issues. Very courteous and was informed of other concerns that needled to be taken care of. Thumbs up
Steve P got me exactly what I wanted for a fair price. He made it the easiest car purchase I have ever had. Very professional.
They made it very nice and easy to buy a new sub. I traded in my frontier in which I bought 2 years ago from Olympia Nissan and that was a great experience. I was surprised that the buying experience was so awesome, I thought it would be a big pain but it was very nice and they really work hard for you and care about getting you the best deal they can. So if you want a new or used vehicle? Olympia Nissan is the place to be with super great customer service and good prices. Don't miss out, ...
I take my X-Terra there for service since I bought it. I only use certified dealerships, and Olympia Nissan is my favorite. Great service and personable and friendly employees! Great experience every time!
I had done an online search for certain criteria for the model car I was looking for. I thought I knew exactly what I wanted but I was surprised by how many more features came with the model I was looking at. The rental I was driving was exactly the same model and color but certainly didn’t have seat warmers or a sunroof!!! Greatly exceed my expectations while keeping the cost reasonable. Definitely would recommend.
Traded in our car that we gotten there a couple months ago. Chet made the process easy for both times. He is a great salesman. Glad we went there both times to get our vehicles.
Leased a new Nissan Rogue from Chris Woodruff. He was very professional and attentive. Best of all, there were no high pressure sales tactics. I highly recommend Bruce Titus Olympia Nissan, and especially Chris. Terry in finance was also very friendly and great to work with. Thanks so much!
They stepped up and did a great job for me. They figured out the problem and fixed it right. They are always polite and provided a courtesy ride home.
They are always very professional and very helpful I have always traveled all the way from Tacoma to go here because it is worth the drive.
I so appreciate how they not only wash the car but also vacuum! It is airs very little time and poof I am all done.
Best car buying experience I've ever had...Olympia Nissan is OUTSTANDING!! I recommend them to everyone...Truly Love driving my Nissan Rogue Sport!! Go see Heather and Charlie!!
From the moment I got out of my car to walk in, I was met with a smiling face and an open door. Excellent customer service from everyone - but especially the professionals that worked with us being Sales manager Sean Newman, Sales Associate Chet, and Finance Associate Mike! The vehicle was purchased for my daughter and I know she will be safe. Nissan also gave us a great price and free car washes! Would highly recommend Nissan and their professional, no pressure staff! We are happy customers - thank you! 🙂
They have pride in their new and used car sales and service. They do it right, but If a problem comes up they make it right.
Bill was awesome! He helped me find just the right car for my daughter at a great price. It wasn't a high pressure experience like other dealers I've been to, it was relaxed and easy. I will definitely contact Bill again when we purchase our next vehicle! Mike in the finance department was awesome too!
Bruce did a great job in taking care of me Nissan 2500 NV, from the appointment time to complete a repair. It has been done way earlier than I expected. The Technician team even replaced the burnt out bulbs for my Van. Thank you Bruce and your team.
Good customer service!! Overall excellent place! Took the car the same day i did the apointment and they did a nice job !! The waiting time was about an hour
Olympia Nissan is a great place to get your vehicle worked on! Very professional and courteous. I was especially pleased they washed and vacuumed my car! Thank you!
Wonderful staff and service... I'll be back again in 5,000 miles for the terrific job and cleaning of the truck. I will recommend this dealership to family and friends.
Charlie and Heather, Thank you ! Very easy and smooth !! Short and sweet for buying car!! Out the door in few hours, also including the test drive.
Purchased my baby Maxima here... Been coming here ever since.... Great customer service... They always strive to resolve my issues. I Travel the extra miles to bring her back home...
I Walked in without an appt. and they agreed to take my car - the car was done, tires rotated, vacuumed and washed within an hour.
I was in and out with 25 minutes. The service department is very nice and helpful. My only suggestion fix the DVD player so kids will be able to watch movies.
Staff cordially greeted me when I opened the door. Quickly proceeded to check info and sent my car in for requested work. Finished in no time, including vacuum and wash. Thorough on inspection review. I even got a hug before I left. Love Nossan of Olympia